Risk-Free Shopping Experience
Happy customers are our number one priority and we take customer issues seriously. That's why we offer a risk-free, 30-day return & exchange policy for customer satisfaction. We stand behind the quality of the products we sell and each one is carefully packaged to ensure it arrives in great condition. Nevertheless, we understand that unexpected events can sometimes occur and these are outside our control. Your satisfaction and confidence in us matter, and we’re here to resolve these issues quickly if your order doesn’t arrive as expected or is no longer needed.
How Our Return Policy Work
We want you to be fully satisfied with your purchase. If you experience any of the following issues with your order within 30 days of delivery, you’re eligible for our return guarantee:
Damaged Products: If your product(s) arrives visibly damaged from shipping and is deemed unusable or unsafe.
Defective or Malfunctioning Products: If the product(s) is defective or does not function as intended upon arrival.
Incorrect Item or Quantity: If you received a product(s) that differs from what you ordered in terms of description or quantity.
Eligibility for a Return
The following criteria increases the likelihood that your claim is eligible for a return or exchange:
- The item must be unopened, unused, and in its original packaging.
- Returns or exchanges must be requested within 30 days of receiving the product.
- The item and packaging must be undamaged by the customer.
How to File a Claim
Contact Us: Use the File a Claim button below to report the issue. Please have your order number handy. Once approved, you’ll receive instructions on how to return your item.